Thanks for the Excellent service completed expertly by Mackenzie S. He was professional, experienced, expert about Carrier systems, was great at communicating to me the divisions of my furnace, its risks if not inspected, its strengths and working parts. He was very good at inspecting and seeing any adverse areas that would need replacement or repair. I learned by listening to his comments and recommendations. Thank you!
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Jan gave very helpful advice on how to balance air flows and pressures between upper floors and basement of our house.
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Technician knew his trade and was courteous and friendly.
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Polite. Answered any questions I had. Work was thorough and clean.
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Jan was very professional, showed up on time and went over and above to deliver a top notch experience. His confidence and expertise made a big difference and would definitely like to have him back again when we are due for maintenance or repairs
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Service was great, however my first two appointments were cancelled. It took about 4 weeks to finally get the service originally scheduled for the end of July. I would gladly have the same service technician again.
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Mr. Jan repaired my water heater today, he is a very knowledgeable technician, concentrated on his job, explained the problem, and made the repair with a fantastic customer service approach. Please congratulate Mr. JAN for this, he should be recognized by his supervisor for doing a great job!
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Furnace maintenance
